Archaic Policy At Republic Bank

I signed up for Republic Online a little over two (2) months ago. Republic online is an online banking service which Republic Bank Trinidad and Tobago offers their customers. This service is usually activated within five (5) days... After my mother made a few inquiries into why it is taking such a long time, the last excuse the personnel gave was that the bank usually equates thumb prints with illiteracy. Apparently, banking officials at Republic Bank have never heard of literate quadriplegics. Allow me to introduce myself, I am Tyron Bishop, I have Cerebral Palsy and I am also a quadriplegic. Therefore, I cannot hold a pen to write my name but I use special technology to access the computer. Republic Bank, we are in the year 2011 and it is time to update this archaic policy. Online banking would make my life a lot easier.